Return Policy

Customers need to check the condition of the goods and can exchange/return the goods at the time of delivery/receipt in the following cases:

• Goods do not match the type and model in the ordered order or as on the website at the time of ordering.
• Not enough quantity, not enough set as in the order.
• External conditions are affected such as packaging tear, peeling, broken ...

The customer is responsible for submitting the relevant documents proving the above deficiency to complete the return/return of goods.

2. Regulations on time to notify and send returned products

• Return notice time: within 48 hours of receiving the product in case the product lacks accessories, gifts or is broken.
• Product delivery time: within 14 days of receiving the product.
• Product return location: Customers can bring the goods directly to our office/store or by post.

In case you have comments/complaints related to product quality, please contact our customer care line .